However, antivirus software can also help you keep your personal information safe and protect you from phishing scams. The functions of this antivirus program are extensive, and it does much more than simply protect the computer from viruses. The reason for this is that there are only rogue websites that can infect your computer with viruses.Īs a result, an antivirus program is required in order to browse safely and comfortably without encountering any virus interference. But, unfortunately, not everything on the internet is safe to be trusted. If you would still like to close your support account, just let us know.It is necessary for you to browse the internet on a regular basis if you are a Windows user who works, studies, or does anything else on a computer. You'll need to use a different email address if you need to ask for assistance in the future. However, if you prefer to close your support account, please be aware that our system will consider future email from your address to be spam. Most people work with us through email and never log in to their support account. Having a support account merely allows you to check the status of your support tickets and comment on them directly on our support site. Since we never require payment, everyone is welcome to ask us for help at any time. If you paid for AdBlock and get a refund, you are welcome to leave your support account open. A support account is created for you the first time you open a ticket or email us. If you have ever opened a support ticket or sent us an email, then you do have an account in our support system. No account is needed to use AdBlock, whether you pay for it or not. And since payment is always optional, you can continue using AdBlock for free! Thanks again for all your support! We have really appreciated it. If you used PayPal, you can cancel the subscription in your PayPal account.įor all other payment methods send a request to To help us find your payment faster, please include a copy of your receipt or a screenshot of the charge as it appears on your billing statement. If you set up a recurring payment as a donation or an upgrade for AdBlock Premium and change your mind, it's easy to cancel your subscription. I want to cancel my subscription (recurring payment) If you paid for Premium and need to reinstate it, please see this article: How to redeem your AdBlock Premium upgrade. ![]() Then feel free to close it by clicking the "x" on the tab at the top of the page. Please read the contribution page when it opens in case we have new information to share with you. ![]() No! Since AdBlock is "pay what you want" software, you're welcome to reinstall it as often as needed without paying again. I paid for AdBlock and now I need to reinstall it. ![]() Please note that if you paid more than six months ago, we may not be able to refund your payment. We will try our best to get you a full refund. If there's an email address on your receipt, please use that to ensure you are contacting the right company. Before contacting us, please check that it says only "AdBlock", "", or "Adblock Inc." on your statement or receipt. To receive a refund, please send send your receipt or a screenshot of the charge as it appears on your billing statement to Every week we receive hundreds of refund requests for ad blocking products that aren't even ours. When you dispute a charge it can freeze the money and delay your refund, often times by more than a month. Please don't dispute the charge through PayPal or your credit card company. And since payments are always optional, you can continue using AdBlock for free! No problem! If you change your mind about paying for AdBlock just let us know within in 60 days.
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